IT Local Support M/F

Vos missions & challenges

Bouygues Construction Information Technologies (BYCN IT) is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our employees devise and develop solutions that help improve the environment and everybody's lives. 

As part of Bouygues Construction, the mission of BYCN IT is to provide the members of Bouygues Construction with IT services of high quality fitting with their businesses and to deploy solutions to improve communication and people collaboration through worldwide network. BYCN IT has offices in France, Morocco and Vietnam.

We are looking forward to cooperating with talented and motivated people.

Job Description

- System and Application support end user at Level 1-2

- Local system admin server/network Level 1-2

- Hardware Support and Troubleshooting

- Provide day-to-day support to ensure the smooth running of the computers/ mobile devices, network devices, printers as well as end users' requirements & company policies

- Meeting support (internal /external): support Video conference, MS Team meeting, presentation

- Inventory Management of Hardware equipment related to IT.

- Monitoring backup and network infrastructure.

Job Requirements

Mandatory:

- Good background on System/Network

- Strong experience with network related issues (switches, routers, LAN, VPN) to help isolate problems to a specific device, port, protocol, etc

- Experience Microsoft system, especially Office 365, AD,Outlook, Windows 10, SCCM, Intune

- 1 year or more relevant experience supporting end users.

Language Skills

- Fluent in English

- French is a big plus

General Skills

- Good communication, friendly

- Strict and methodic

- Well-organized, Having customer services mindset

- Team spirit and autonomy

- Cares about delivery quality

- Strong sense of responsibility, continuous improvement and able work independently